Chief Executive Officer

Manpower SEE is a leading provider of innovative workforce solutions, delivering comprehensive staffing and human resources management services to help clients thrive in today’s dynamic labor market. With a commitment to excellence and a deep understanding of local and global trends, we connect talented professionals with top employers, driving success and sustainable growth.

On behalf of our client, KEP Trust, the leading Micro Finance Institution in Kosovo with 31 branches and over 260 staff, we are seeking an exceptional and visionary Chief Executive Officer (CEO) to take the helm of a dynamic organization that has consistently driven financial inclusion and empowerment. This is an opportunity to take on a key leadership role within a well-established institution and guide it through its next phase of development.

Key Responsibilities

As Chair of the Management Board, the CEO will be responsible for the day-to-day management and strategic direction of KEP Trust.

The CEO will:

· Develop and implement long-term strategies that position KEP Trust as a leader in inclusive finance and sustainable growth.

· Uphold KEP’s institutional values, promoting a culture of transparency, integrity, and innovation.

· Engage and inspire high-performing teams while fostering accountability and continuous improvement.

· Maintain and enhance relationships with key stakeholders, including regulators, lenders, partners, and the broader community.

· Provide strong governance support by preparing and presenting timely reports and analyses to the Board of Directors.

· Proactively address challenges and opportunities within the microfinance sector in Kosovo, particularly in digital transformation, risk management, and ESG principles.

· Act as a strategic thinker who develops the pathway for KEP Trust in a rapidly changing environment, ensuring that KEP Trust remains relevant in providing sustainable and inclusive financial services to its valued clients.

· Lead with due respect for KEP’s institutional history and culture while maintaining a clear vision of future development.

· Serve as an effective communicator who engages all relevant stakeholders and upholds good governance principles.

Candidate Profile

· Educational Background: Bachelor's degree in Banking & Finance, Economics, Business Management, or a related field is required. A Master’s degree is preferred but not mandatory

· Professional Experience: At least 10 years of experience in microfinance, NBFI, or the banking sector, including 5+ years in senior/top management roles, and in-depth familiarity with the MFI business model.

· Leadership Skills: Demonstrated ability to inspire and lead diverse teams, with a strong commitment to financial inclusion and social impact.

· Strategic Mindset: Proven experience in developing and executing strategic plans that drive institutional growth.

· Stakeholder Management: Excellent communication skills with fluency in both Albanian and English (knowledge of Serbian is a plus).

· Ethical Conduct: High moral and ethical standards, demonstrating integrity and commitment to responsible financial management.

Why This Opportunity Matters?

The CEO role at KEP Trust offers the chance to lead a dedicated team that has made a significant impact on financial inclusion in Kosovo. This position is ideal for a proven leader who values responsible financial management and aims to strengthen the institution's impact in Kosovo.

KEP Trust is dedicated to creating financial solutions that empower individuals and communities. This is an exciting opportunity to lead a well-established institution and make a lasting impact in the financial inclusion sector.

Application Process

*Interested candidates are invited to submit the following (in English):

· A detailed CV.

· A motivation letter outlining their qualifications and vision for KEP Trust in 2030.

· Key achievements relevant to the role and personal reflections on leadership and impact.

· Contact details for three professional references who can attest to the candidate’s qualifications, professionalism, and ethical conduct.

KEP Trust is committed to gender diversity and strongly encourages applications from female candidates.

Applications will be treated with strict confidentiality, and only shortlisted candidates will be contacted. Take the next step in your career and join an institution where your leadership will shape the future of financial inclusion in Kosovo.

All interested candidates are invited to submit their CV and other requested documents to by applying directly on our website through the link below no later than April 8th. https://kosovo.manpowersee.com/en/job-posts/chief-executive-officer-34979

Looking forward to hearing from you and getting to know you!