Restaurant General Manager

AplikoThe Restaurant Manager will oversee all operational, service, and team-related aspects of the restaurant. The selected candidate will ensure consistent delivery of Hilton’s service standards, proactively manage team performance, and support F&B leadership with menu development and sales optimization.Key responsibilities include:

• Managing daily restaurant operations to ensure efficient service flow and high guest satisfaction.
• Maintaining outstanding customer service standards in line with Hilton brand expectations.
• Recruiting, training, mentoring, and developing the restaurant team.
• Handling guest queries, concerns, and special requests promptly and professionally.
• Working within approved Food & Beverage and payroll budgets while ensuring quality is maintained.
• Driving sales initiatives to achieve and exceed budgeted revenue targets.
• Collaborating with the Food & Beverage leadership team to develop and enhance menus.
• Conducting monthly stock takes and maintaining accurate inventory control.
• Motivating and incentivizing team members to grow sales and improve performance.
• Setting departmental targets, work schedules, operational procedures, and internal policies.
• Monitoring guest feedback and implementing service improvements.
• Ensuring team communication meetings are held regularly with documented minutes.
• Maintaining awareness of environmental and sustainability initiatives.
• Supporting other departments when required and fostering strong cross-departmental collaboration.
• Complying with all hotel security, fire safety, and health and safety regulations.