Privacy policy

Data Controller

This is a notification from ManpowerGroup and it is valid for the following:

“Manpower Bulgaria“ OOD, a company with a limited liability, established under the laws of the Republic of Bulgaria, registered in the Commercial Register of the Registry Agency with a VAT 175110216, and address of operation Sofia, Gora Business Center, Promishlena zona Hladilnika, Filip Kutev St 14B; and

“ManpowerGroup” EOOD, a company with limited liability, established under the laws of the Republic of Bulgaria, registered in the Commercial Register of the Registry Agency with a VAT 175085777 and address of operation Sofia, Gora Business Center, Promishlena zona Hladilnika, Filip Kutev St 14B. The personal data collected will be controlled and processed by the Data Controller. Additionally, personal data may be processed or jointly controlled by affiliates of the Data Controller listed here.

This privacy notice applies to
(1) our job candidates and recipients of our career services,
(2) our associates, who are people we source or place on assignment with one of our clients, or individuals to whom we provide outplacement or career transition services,
(3) users of the websites and apps listed here (the "Sites"), and
(4) - representatives of our business partners, clients and vendors.
This privacy notice does not apply to our headquarters and country-based staff employees, who are individuals employed by Manpower and who work directly for Manpower and not directly with a Manpower client.

The privacy notice describes the types of personal data or personal information we collect, how we use the information, how we process and protect the information we collect, for how long we store it, with whom we share it, to whom we transfer it and the rights that individuals can exercise regarding our use of their personal data. We also describe how you can contact us about our privacy practices and to exercise your rights. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements and you can view specific local terms by going to local websites.

Information We Collect
How We Use the Information We Collect
Legitimate Interest
How We Process and Protect Personal Information
How Long We Store Data We Collect
Information We Share
Data Transfers
Your Rights as a Data Subject
Updates to Our Privacy Notice
How to Contact Us

Information We Collect

We may collect personal information about you in various ways, such as through our Sites and social media channels; at our events and through phone and fax; through job applications and in connection with in-person recruitment; and in connection with our interactions with clients and vendors. We may collect the following types of personal information (as permitted under local law):

contact information (such as name, postal address, email address and telephone number);
username and password when you register on our Sites;
information you provide about friends or other people you would like us to contact. (The Controller assumes that the other person previously gave an authorization for such communication); and
other information you may provide to us, such as in surveys or through the "Contact Us" feature on our Sites

In addition, if you are an associate or job candidate, you apply for a position or create an account to apply for a position, we may collect the following types of personal data (as permitted under local law):

employment and education history;
language proficiencies and other work-related skills;
Social Security number, national identifier or other government-issued identification number;
date of birth;
gender;
bank account information;
citizenship and work authorization status;
benefits information;
tax-related information;
information provided by references; and
information contained in your resume or C.V., information you provide regarding your career interests, and other information about your qualifications for employment.

We may also collect the following types of personal data upon receiving your explicit consent (where required by applicable law):

disabilities and health-related information; and
results of drug tests, criminal and other background checks.

In addition, we may collect information you provide to us about other individuals, such as information related to emergency contacts.

How We Use the Information We Collect

The Data Controller collects and uses the data gathered for the following purposes (as permitted under local law):

providing workforce solutions and connecting people to work;
creating and managing online accounts;
processing payments;
managing our business partner, client and vendor relationships;
where permitted under law and consistent with this Privacy Notice, to send promotional materials, alerts regarding available positions and other communications;
where permitted under law, for communicating about, and administering participation in, special events, promotions, programs, offers, surveys, contests and market research;
responding to individuals' inquiries and claims;
operating, evaluating and improving our business (including developing, enhancing, analyzing and improving our services; managing our communications; performing data analytics; and performing accounting, auditing and other internal functions);
protecting against, identifying and seeking to prevent fraud and other unlawful activity, claims and other liabilities; and
complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations and our policies.

All processing will be carried out based on adequate legal grounds which may fall into a number of categories, including:

consent or explicit consent from the data subject, where required by applicable law;
to ensure that we comply with a statutory or contractual requirement, or a requirement necessary to enter into a contract (e.g. processing your personal data to ensure that your wages and taxes are paid correctly); or
it is essential and necessary for the legitimate interest of the Data Controller, as described in more detail below (e.g. allowing access to a website in order to provide the services offered).

In addition to the activities listed above, if you are an associate or job candidate and you apply for a position or create an account to apply for a position, as permitted under local law, we use the information described in this Privacy Notice for the following purposes:

Providing you with job opportunities and work;
providing HR services to you, including administration of benefit programs, payroll, performance management and disciplinary investigations or actions;
providing additional services to you, such as training, career counselling and career transition services;
assessing your suitability as a job candidate and your associate qualifications for positions; and
performing data analytics, such as (i) analyzing our job candidate and associate base; (ii) assessing individual performance and capabilities, including scoring on work-related skills; (iii) identifying skill shortages; (iv) using information to match individuals and potential opportunities, and (v) analyzing pipeline data (trends regarding hiring practices).

We also may use the information in other ways for which we provide specific notice at or prior to the time of collection.

Legitimate Interest

The Data Controller may process personal data for certain legitimate business purposes, which includes some of all of the following:

where the process enables us to enhance, modify, personalise or otherwise improve our services/communications for the benefit of our clients, candidates and associates;
to identify and prevent fraud;
to enhance security of our network and information systems;
to better understand how people interact with our websites;
for direct marketing purposes;
to provide postal communications to you which we think will be of interest to you; and
to determine the effectiveness of promotional campaigns and advertising.

Whenever we process data for these purposes we will ensure that we keep your rights in high regard and take account of these rights. You have the right to object to such processing, and may do so by contacting us as described below. Please bear in mind that if you exercise your right to object, this may affect our ability to carry out and deliver services to you for your benefit.

How We Process and Protect Personal Information

We process the personal data we collect, also by automated means, for the purposes defined above and for a specific period of time, which complies with our internal retention policy, in order to ensure that the personal data are not kept longer than necessary.

We maintain administrative, technical and physical safeguards designed to protect the personal data you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. In order to ensure adequate security and confidentiality of the personal data, we may apply the following security measures as appropriate:

Encryption of data in transit;
Strong user authentication controls;
Hardened network infrastructure; and
Network monitoring solutions.

How Long We Store Data We Collect

We store in our systems the personal data we collect in a way that allows the identification of the data subjects for no longer than it is necessary in light of the purposes for which the data was collected, or for which that data is further processed.

The necessity to retain the personal data collected, in order to offer services established with the user;
The legitimate interest of the Data Controller, as described in the purposes above; and
The existence of specific legal obligations that make the processing and related storage necessary for specific period of time.

Information We Share

We do not disclose personal data that we collect about you, except as described in this Privacy Notice or in separate notices provided in connection with particular activities. We may share personal data with vendors who perform services on our behalf based on our instructions. We do not authorize these vendors to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share your personal data (i) with our subsidiaries and affiliates; (ii) if you are a job candidate, with clients who may have job opportunities available or interest in placing our job candidates; and (iii) with others with whom we work, such as job placement consultants and subcontractors, to find you a job.

In addition, we may disclose personal data about you (i) if we are required to do so by law or legal process; (ii) to law enforcement authorities or other government officials based on a lawful disclosure request; and (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

Data Transfers

We also may transfer the personal data we collect about you to countries outside of the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the personal data. When we transfer your information to other countries, we will protect that data as described in this Privacy Notice and such transfers will be in compliance with applicable law.

The countries to which we may transfer the personal data we collect about you may be:

Within the European Union
Outside the European Union

When we transfer personal data from within the European Union to countries or international organizations that are based outside the European Union the transfer takes place on the basis of:

An adequacy decision by the European Commission; or
In the absence of an adequacy decision, other legally permitted grounds: (a) a legally binding and enforceable instrument between public authorities or bodies; (b) binding corporate rules; or (c) standard data protection clauses (formerly called the Model Clauses) promulgated by the Commission.

Your Rights as a Data Subject

When authorized by applicable law, a data subject may exercise certain specific rights, such as:

Right of access: A data subject may access his or her personal data in order to verify that his or her personal data is processed in accordance with law
Right to rectification: A data subject may request the rectification of any inaccurate or incomplete data held about him or her, in order to protect the accuracy of such information and to adapt it to the data processing.
Right to erasure: A data subject may request that the Data Controller erases information about him or her and to no longer process that data.
Right to restriction of processing: A data subject may request that the Data Controller restricts the processing of his or her data.
Right to data portability: A data subject may request data portability, meaning that the data subject can receive the originally provided personal data in a structured and commonly used format or that the data subject can request the transfer of the data to another data controller.
Right to object: A data subject who provides a Data Controller with personal data may object, at any time, to the data processing on a number of grounds as set out under GDPR without needing to justify his or her decision.
Right not to be subject of automated individual decision-making: A data subject may request not to be subject to a decision based solely on automated processing, including profiling, if such profiling produces a legal effect concerning the data subject or similarly significantly affects him or her.
Right to lodge a complaint with a supervisory authority: Every data subject has the right to lodge a complaint with an applicable supervisory authority; in particular in the EU Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes GDPR.

Whenever data processing is based on consent as described in Article 7 of the GDPR, the data subject may withdraw his or her consent at any time.

If you require more information about the processing of your personal data, please refer to the How to Contact Us section below.

Updates to Our Privacy Notice

This Privacy Notice (including any addenda) may be updated periodically to reflect changes in our privacy practices and legal updates. For significant changes, we will notify you by posting a prominent notice on our Sites indicating at the top of each notice when it was most recently updated.